Refund policy

Returns & Refunds


Because many of our products are made to order, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change of mind.

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at coastalgraceb@gmail.com within 30 days of delivery. Please include your order number and clear photos of the issue so we can review it and arrange a replacement or refund when appropriate.

Personalized or custom-made items are not eligible for return unless they arrive damaged, defective, or incorrect.

Please contact us before sending anything back. Items returned without prior approval may not be accepted.